In most cases, we manually dig down to septic tank lids that are up to approximately 16 inches deep. For lids that are deeper than that, a mini excavator is used to safely and efficiently access the tank while minimizing disturbance to the surrounding area.

 Please note that 811 must be called to locate underground utilities before an excavator can be used.

We use several proven methods to locate septic tanks and trace the septic system underground. In most cases, we flush a small electronic locating device down the toilet, allowing us to trace the system and identify the tank’s location. We may also use a steel probing rod to help confirm the tank’s exact location. For deeper or hard-to-find tanks, a mini excavator may be used to safely expose the system.

Yes, here are a few helpful tips. Septic tanks are often located about 10–25 feet from the home and are usually positioned along the path of the main sewer line. Cleanout pipes, property records, and slight depressions in the ground can also provide clues to the tank’s location. However, septic tanks may be buried deeper than expected or located in areas homeowners may not anticipate. If you’re unable to locate the tank, professional locating is recommended to avoid unnecessary digging or accidentally damaging the system.

If your septic system includes a pump, the lid located at ground level is typically the pump chamber lid, not the lid to the septic tank itself. The septic tank lid is usually located nearby and must be opened directly to properly access and thoroughly clean the tank. Locating and servicing the correct lid ensures the entire system is properly maintained and helps reduce the risk of future problems.

No. A septic tank cannot be properly cleaned through a clean-out pipe. Clean-outs are designed for clearing blockages in plumbing lines, not for removing sludge and solids from

septic tank. Proper septic pumping requires access to the tank lids so all contents can be safely and completely removed.

If the tank lids are buried, locating and uncovering them may be necessary to ensure the system is serviced correctly and to prevent future problems.

No, you do not need to be home if the septic tank location is known and the lid is visible and accessible.

Each job is quoted over the telephone or online while scheduling an appointment.  Prices will vary depending on the location and size of the tank.

The recommended pumping frequency depends on several factors, including the size of your septic tank, the number of people in the household, the amount of solids entering the system, and garbage disposal use. In general, we recommend having your septic tank pumped every 3–5 years. If needed, we can also perform a visual inspection to help determine whether your tank needs to be pumped sooner.

Heavy or prolonged rainfall can create problems for your septic system by saturating the drainfield. When the soil becomes too saturated, it may not be able to properly absorb wastewater from the septic tank. This can cause wastewater to back up, resulting in slow drainage, pooling, or even an overflowing tank. If your area has experienced an unusually wet season, consider scheduling a septic inspection to identify potential issues before they become more serious.

A septic system alarm typically activates when it detects an issue that requires attention. Common causes include a high water level in the pump chamber, pump failure, electrical problems, clogged filters or pipes, or excessive water usage. If the alarm goes off, it’s important to reduce water usage and contact a septic professional promptly to help prevent potential damage to the system.

If you use a garbage disposal, we strongly recommend having your septic tank pumped more frequently. Food waste does not break down as easily as other household wastewater solids and can build up in the tank, potentially leading to future problems.

• Wipes (even those labeled “flushable”)
• Feminine hygiene products
• Paper towels
• Diapers
• Condoms
• Cotton swabs
• Dental floss
• Grease or cooking oils
• Coffee grounds
• Food scraps
• Medications
• Harsh chemicals
• Paints
• Solvents
• Large amounts of bleach
• Excessive use of antibacterial cleaners

 These materials can clog the system, damage components, and disrupt the beneficial bacteria needed for proper septic system operation.

A healthy septic system is designed to function naturally, using the bacteria already present in human waste to break down solids. Most of the time, your system does not need additives to work properly.

In some cases, additives can do more harm than good by disrupting the natural bacterial balance inside the tank. When that balance is disturbed, solids don’t break down as they should.

That said, there are situations where the natural bacteria have been reduced or killed. When this happens, corrective action may be necessary—either by using a high-quality product or by pumping the tank to allow for a fresh restart of the system.

Common things that can affect or kill septic tank bacteria include:

 • Excessive use of bleach or harsh household cleaners

 • Antibacterial soaps, disinfectants, and sanitizers

 • Drain cleaners and chemical degreasers

 • Antibiotics and certain medications passing through the system

 • Powdered laundry detergents and excessive detergent use

 • Paint, solvents, fuel, oil, or automotive fluids

 • Pesticides, herbicides, and insecticides

 • Flushing wipes, feminine products, paper towels, or grease

Wet ground around the drainfield can result from several different issues. Common causes include excessive water use, a clogged or failing drainfield, compacted soil, or elevated groundwater levels. Heavy or prolonged rainfall, damaged septic lines, and tree root intrusion can also interfere with the soil’s ability to properly absorb wastewater. Any unusually wet or soggy areas in the drainfield should be inspected promptly, as they may be an early sign of a failing septic system.