How much does it cost to get my septic tank pumped?
Each job is quoted over the telephone or online while scheduling an appointment. Prices will vary depending on the location and size of the tank.
How often should I have my septic tank pumped?
It depends on the size of the septic tank, the number of people in the home, the volume of solids in your wastewater and garbage disposal use. We can perform a visual inspection if needed.
Can heavy rains flood my tank?
Heavy rain poses a problem because rainwater can collect on the drain field. If this happens, the drain field can't properly absorb wastewater because it's already saturated. Since the water won't have anywhere to go, it can back up and overflow your septic tank. If it has been a particularly wet season, you may want to call us for an inspection to prevent problems with your system.
Can you pump my septic tank from my clean-out pipe?
No, to get all the sludge out we must have access directly to the tank.
Do you locate the septic tank?
Yes, we use a steel probing rod. For harder to find tanks, we use a small device that is flushed down your toilet which will go to the septic tank. We then use an electronic receiver to locate the device.
How do you dig down to my septic tank lid?
We use a shovel and pick it down to about 14 inches. We use a mini excavator for anything deeper.
Why do you dig up my tank lid when I already have a lid open?
If you have a pump system, this is likely your holding tank for it. Your septic tank lid should be located next to your holding tank and we will have to get access into the tank itself.
Do I need to be home for my septic tank to be pumped?
No, if you know where the septic tank is and the lid is visible, it is not neccessary.
My alarm is going off, what does that mean?
Your pump is not working. It may be a problem with your floats, an electrical issue or the pump may be bad.
Will using my garbage disposal harm or affect my septic tank?
If using a garbage disposal, we strongly recommend pumping the tank more frequently to prevent future problems. Uneaten food does not biodegrade well.
What things should I AVOID flushing or rinsing down my drainpipes?
Do I need to add any treatments to my septic tank?
Not unless you are putting something down your drain that would kill the bacteria needed inside the tank. Pesticides, paints, paint thinners, solvents, disinfectants, and other household chemicals are toxic substances that threaten groundwater quality and may also kill the bacteria that help purify the sewage.
The ground over my drain field is wet and stinks, what is the problem?
This is a failed drain field. We can come inspect it for you and help guide you to get it back in working order.
